Privacy Policy

Privacy Policy

Bear Cove Cabins respects your privacy and are committed to protecting the personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you use our website or book a stay with us.

When you browse our website or make a reservation, we may collect the following types of information:

Name
Email Address
Phone Number
Billing Information
Home Address
Reservation Details

Automatically Collected Information

IP Address
Browser type and device information
Website usage data
Special requests (pets, accessibility, reviews)

How We Use Your Information

Process and manage reservations
Communicate booking requests and updates
Provide customer service and support
Send relevant property information
Improve our website and services
Comply with legal and financial obligations

We Do Not Sell Your Personal Information

We may share your information with the following:

Payment processors
Property management systems or booking platforms
Service providers
Legal authorities if required by law

Payment Security

All payments are processed through secure third-party payment providers. We do not store full credit card details on our servers.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on the website with a revised effective date.

Contact information

Bear Cove Cabins

1431 Upper Middle Creek Road

Sevierville, TN 37876